We generally allow users to stand behind the content they post, and will only remove user-posted content if we believe it violates our Content Guidelines.
If you notice content that may violate City List’s guidelines, please let our moderators know by reporting it. Keep in mind that you’ll need to be signed up with City List and logged in to your account in order to report any content.
  • Report a review
  • Report a photo or video
  • Report a City Lister profile
  • Report a direct message
  • Report a business owner comment
City List is a community-driven site, and removing photos, reviews, or other user content is not something we take lightly. Our moderators carefully check all reported content against our Content Guidelines, and if we believe a review violates those we will remove it and message the user to let them know. If you’ve already reported something and have questions about the response you received, please contact our Support team.
Please also keep in mind that we use automated software to determine which reviews to recommend to our users, so even if our moderators do not remove the review, our software may separately determine that it isn’t useful or reliable enough to show to our users.
Business owners should also feel free to use their business accounts to respond publicly or via direct message to any inaccuracies in the review.